Payments:Unpacked

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Podcast: Fraud, Consumer Knowledge and Solutions
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Payments:Unpacked Podcast

Podcast: Fraud, Consumer Knowledge and Solutions

Issue 329 | 27 May 2022

May 27
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Podcast: Fraud, Consumer Knowledge and Solutions
northeypoint.substack.com

Fraud, Consumer Knowledge, and Solutions

Consumers might think they are too smart to be tricked or defrauded, but global fraud losses tell another story. The FICO expert panel discusses consumer knowledge surrounding fraud.

Featuring Michael Chambers, Chief Executive of financial consultancy Northey Point and former CEO of the Bacs Payment Scheme; and Sarah Rutherford, senior director, portfolio marketing, at FICO.

  • What kinds of fraud consumers are most worried about.

  • Why those worries are only part of the fraud story.

  • How banks and financial institutions can help educate and protect consumers from evolving fraud threats.


Fraud, Consumer Knowledge, and Solutions


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